The Offer

• 1. The 'free for one year' or 'first year free' offer (henceforth 'free offer') is a limited-period subscription plan for Zoho Commerce, available only via the offer page.
• 2. The fee for the subscription plan under the 'free offer' has been waived off for a period of one year from the day of subscription.
• 3. At the end of the first year, users who wish to continue with Zoho Commerce will need to subscribe to a standard paid plan, the details for which are available on the Zoho Commerce pricing page and will be updated periodically by Zoho.
• 4. While the subscription fee for the 'free offer' is waived off, a transaction fee of of 2% is applicable on total monthly transactions above INR 15,000. That is, if in a particular month, sales on your store are less than INR 15,000, there are no charges. If your sales are INR 20,000 in a month, a charge of 2% of [20,000-15,000] ; i.e., INR 100 + taxes is applicable. This transaction fee is applicable on transactions above INR 15,000 a month, and this threshold is reset monthly.
• 5. State and national taxes are applicable on any charges levied by Zoho.
• 6. For unpaid transaction fees, Zoho reserves the right to suspend your store and/or your Zoho account as per prevailing policy.
• 7. This offer is limited to Zoho Commerce only and does not extend to any other Zoho product or service.
• 8. This offer is applicable only to new accounts created via the offer page and only to a single store under that account. Existing accounts will not be able to avail the offer. Also, only one store under an account will be allowed to avail the offer.
• 9. Any services offered by partners or agencies affiliated with Zoho are not a part of the 'free offer'.

Duration

• 10. The 'free offer' can be availed only till this campaign ends or January 15, 2021, whichever is earlier. Once the offer is discontinued, we will not be able to extend the offer to you under any circumstances.

Eligibility

• 11. The 'free offer' is limited to new Zoho Commerce customers only. If you already have a store with us, you cannot migrate your existing store to this plan. If you wish to re-create your store under the new offer, your sub-domain will not be available till you de-list and delete your current store.
• 12. This offer is limited to India only. If your business is based anywhere other than India, this offer is not applicable to you. Your store will not be operational if you create one for any country other than India.
• 13. As part of the 'free offer,' you will have a functional ecommerce store—i.e., a listing of products, ecommerce-enabled website, integration with Google Shopping, payment gateways, and shipping carriers. Certain marketing features that are available in our other paid plans are not be activated for this plan.
• 14. To use the complete software without limitations, you can upgrade to the paid plans at any time. Find the complete details of paid plans here.
• 15. If you are already on a paid plan or have upgraded to the paid plan, downgrading to the 'free offer' is not allowed even during the offer period.

Requirements

• 16. The subscriber will need to integrate their Zoho Commerce store with Google Merchant Center within 60 days of signup. Failing which, Zoho Commerce may de-list your store. You will be reminded to complete the integration before such de-listing happens.
• 17. Your subscription to the 'free offer' will end when the offer period (one year from the date of subscription) ends, unless you subscribe to one of Zoho Commerce's paid plans using a valid payment method. You can decide to subscribe to the paid plan even during the offer period. If you do so, your offer will expire immediately and the paid subscription plan will begin from the payment date. You can choose to pay either monthly or annually.

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